Amy L.

Engineering Manager | Experienced IT Leader | Chief Morale Officer | Information Technology Manager

Role
Digital Services Management Manager at Costco IT
Location
Kent, WA, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Amy L.

People manager obsessed in developing and mentoring highly successful teams in a dynamic and fun environment. Experienced in evangelizing continuous delivery, driving prioritization, collaboration, strong cross-org communication for high impact customer experience initiatives, using Agile and ITIL methodologies. Highly adept using KPIs for daily and long-term decisions resulting in visibility, high performing, resilient, observable, and maintainable services. Responsible for end-to-end delivery of multiple complex software and hardware projects to align with strategic vision, delight customers and aid in operational excellence.Key areas of expertise include-Team Management and Mentorship- Enterprise Infrastructure Support- Troubleshooting - Agile Methodologies- Cross-functional Team Building - Project Management - Customer Relation Experience- Process Improvement- Budget Forecasts and Management, Vendor ManagementWomen\'s Leadership Group Cohort Leader, member of Toastmasters, Change Champion Lead and Chief Morale Officer.

Experience

  1. Digital Services Management Manager

    Costco IT

    Aug 2023 — Present · US

Education

  • South Seattle College

    A.A.S Degree in Software Engineering

Skills

  • Data Analysis
  • Windows Azure
  • Technical Leadership
  • Project Management
  • Virtualization
  • Software Documentation
  • San
  • Dns
  • Integration
  • Dhcp
  • Technical Support
  • Group Policy
  • Outlook
  • Process Improvement
  • Server Administration
  • Wsus
  • Iis
  • Leadership
  • Windows
  • Office 365
  • Requirements Analysis
  • Cloud Computing
  • Troubleshooting
  • Team Leadership
  • Hyper-V
  • Vendor Management
  • Management
  • Cloud Storage
  • Training & Development
  • Data Backup Solutions
  • Program Management
  • IT Service Management
  • Lync Server 2010
  • Microsoft Office
  • Change Management
  • System Administration
  • Disaster Recovery
  • Business Process Improvement
  • Data Management
  • Storage Management

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Amy L. — Digital Services Management Manager at Costco IT in Kent, WA, US | Unifers