Amy L.
Engineering Manager | Experienced IT Leader | Chief Morale Officer | Information Technology Manager
- Role
- Digital Services Management Manager at Costco IT
- Location
- Kent, WA, US
- LinkedIn followers
- 500 followers
About Amy L.
People manager obsessed in developing and mentoring highly successful teams in a dynamic and fun environment. Experienced in evangelizing continuous delivery, driving prioritization, collaboration, strong cross-org communication for high impact customer experience initiatives, using Agile and ITIL methodologies. Highly adept using KPIs for daily and long-term decisions resulting in visibility, high performing, resilient, observable, and maintainable services. Responsible for end-to-end delivery of multiple complex software and hardware projects to align with strategic vision, delight customers and aid in operational excellence.Key areas of expertise include-Team Management and Mentorship- Enterprise Infrastructure Support- Troubleshooting - Agile Methodologies- Cross-functional Team Building - Project Management - Customer Relation Experience- Process Improvement- Budget Forecasts and Management, Vendor ManagementWomen\'s Leadership Group Cohort Leader, member of Toastmasters, Change Champion Lead and Chief Morale Officer.
Experience
Digital Services Management Manager
Aug 2023 — Present · US
Education
South Seattle College
A.A.S Degree in Software Engineering
Skills
- Data Analysis
- Windows Azure
- Technical Leadership
- Project Management
- Virtualization
- Software Documentation
- San
- Dns
- Integration
- Dhcp
- Technical Support
- Group Policy
- Outlook
- Process Improvement
- Server Administration
- Wsus
- Iis
- Leadership
- Windows
- Office 365
- Requirements Analysis
- Cloud Computing
- Troubleshooting
- Team Leadership
- Hyper-V
- Vendor Management
- Management
- Cloud Storage
- Training & Development
- Data Backup Solutions
- Program Management
- IT Service Management
- Lync Server 2010
- Microsoft Office
- Change Management
- System Administration
- Disaster Recovery
- Business Process Improvement
- Data Management
- Storage Management
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