Amy Lake
Certified Professional Life Coach; Identifier of Problems, Deliverer of Multiple Solutions
- Role
- Brand Ambassador at Parlux Ltd
- Location
- Joliet, IL, US
- LinkedIn followers
- 500 followers
About Amy Lake
Leader. Motivated. Driven. Determined. Employee of the Month - highest number of peer recognitions received in store history.Risen above challenges of managing 175 customers and managing 30 projects simultaneously.Philanthropic - animals and kids deserve the world!16 years of customer service experience in many industries.Skills include delivering remarkable & memorable white-glove service, managing associates, identifying slow-downs in work processes, creating customized project management tracking documents, creating work instructions, problem resolving, time management, and priority-setting.
Experience
Brand Ambassador
Nov 2024 — Present
Deliver white-glove customer service, taking customers through a fragrance journey, showcasing House lines, including Vincent Camuto, Billie Eilish, and Kenneth Cole while highlighting stand-out fragrance notes, increasing brand awareness, and driving sales for both the House and Partner.
Education
Illinois State University
Bachelor of Arts (B.A.), History, Communication Studies
2010 — 2011
Skills
- Voluntary Employee Benefits
- Whole Life
- Microsoft Word
- Life Insurance
- Property
- Renters
- Casualty
- Social Networking
- Property & Casualty Insurance
- Pivots
- Homeowners
- Outlook
- General Insurance
- Powerpoint
- Microsoft Excel
- Term Life Insurance
- Microsoft Outlook
- Leadership
- Public Speaking
- Licensed Property
- Microsoft Office
- Sales
- Notary Public
- Account Management
- Claim
- Business Process Improvement
- Insurance
- Personal Lines Auto
- Project Management
- Employee Benefits
- Umbrella Insurance
- Delegation
- Claims Management
- Customer Service
- Motorcycle
- Life
- Disability Insurance
- Time Management
- Process Improvement
- Facilitation
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