Amy L. Pierce
Senior IT Specialist at IBM
- Role
- Senior IT Specialist at IBM
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Amy L. Pierce
Accomplished Senior Information Technology Specialist with exceptional team leadership and project successes; record of improving quality and throughput while meeting budgets and financial controls. Highly transferable skill set built from leadership service with IBM as Senior IT Specialist, Server and Network Administrator, and Software Engineer.Specialties: Extensive experience in system administration, network infrastructure design and administration, project management, security compliance, all phases of IT architecture, system development life cycle, including planning, requirements, development, testing and maintenance.
Experience
Senior IT Specialist
Aug 2008 — Present
Responsible for network connectivity in several critical labs. This work includes infrastructure design, security compliance and complex configurations on Juniper, Cisco, Brocade/Foundry and BNT hardware. Manage several Microsoft Windows Domains and control access via Active Directory. Responsible for managing several Lotus Domino servers, databases as well as experience in troubleshooting Notes client configurations. Develop, initiate and maintain customer support for information technology issues and internal IT services 24/7. Collaborated closely with business area management teams to address production and development issues affecting the business.
Education
Wake Technical Community College
AAS, Networking Technology
1999 — 2001
SUNY Geneseo
BS, Business Management
1992 — 1996
Skills
- Network Administration
- Bladecenter
- Virtualization
- Microsoft Visio
- Network Architecture
- Cisco Secure Acs
- Backup Exec
- Microsoft Internet Information Services (Iis)
- Servers
- System Administration
- Lotus Domino Administration
- Storage Area Networks
- Ciscoworks
- San
- Active Directory
- Windows Server
- Hardware
- System X
- Juniper Junos
- Cisco Technologies
- Red Hat Linux
- Troubleshooting
- Lotus Notes
- Tsm
- Vmware
- Ms Project
- IT Operations
- Ibm Aix
- Microsoft Office
- Security
- Cisco Ios
- Ibm Bnt
- Windows Xp Pro
- Storage
- Windows Vista
- IT Service Management
- Juniper Switches
- Aix
- Cisco Catos
- Networking
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