Amy-Kim Joyce
Group Account Manager @Avalonpro Group Limited
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WORK HISTORY
Group Account Manager @Avalonpro Group Limited
Avalon Abseiling Ltd – Group Account ManagerWorking with property managers, main contractors, and facilities teams to deliver tailored working at height solutions for cleaning, maintenance, inspection, and façade repair.Develop scopes of work and pricing for complex access projects.Coordinate directly with clients, engineers, and on-site teams.Ensure all projects meet safety, quality, and programme requirements.Focused on helping clients achieve efficient, compliant, and cost-effective outcomes — safely at height.
EDUCATION
Willowfield Secondary School
High School
SKILLS
ABOUT AMY-KIM JOYCE
I\'m a results-driven Account Manager with a strong track record of building lasting client relationships, managing complex service delivery, and driving growth across multiple technical and commercial sectors — including construction, transport, and IT/telecoms.With extensive experience in high-trust, fast-paced environments such as rope access and specialist construction services, I excel at coordinating field teams, aligning with client expectations, and delivering tailored solutions that meet demanding operational and safety standards.My strengths lie in clear communication, proactive service, and issue resolution — whether I’m working on-site with engineers and technicians or navigating internal workflows to meet tight deadlines and deliver on commercial targets.I bring a practical, solutions-focused mindset to every project, underpinned by a deep understanding of both the technical and human aspects of service delivery. Always approachable, always accountable.
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