Amy Hill
Senior Director, Workforce Planning + Management at Optum
- Role
- Senior Director, Workforce Planning Management at Optum
- Location
- Newport, KY, US
- LinkedIn followers
- 500 followers
Healthcare & Human ServicesView LinkedIn profile
Experience
Senior Director, Workforce Planning Management
Apr 2021 — Present
Education
Northern Kentucky University
Bachelor of Science, Psychology and Management
1998 — 2000
Xavier University
Masters, Education, School Counseling
2001 — 2004
Skills
- Training
- Offshoring
- Strategy
- Contact Centers
- Human Resources
- Process Improvement
- Vendor Management
- Program Management
- Call Centers
- Process Scheduler
- Disaster Recovery
- Enterprise Software
- Business Process Improvement
- Workforce Management
- Leadership
- Team Building
- Management
- Coaching
- Forecasting
- Resource Management
- Capacity Planning
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