Amy Kiernan

Role: Director of Customer Service & Account Manager at Touchpoint Incorporated
Location: Jacksonville Beach, FL, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

Experience

Director of Customer Service & Account Manager
Touchpoint Incorporated
Jan 2018 — Present · Jacksonville, FL, US

Skills

Process Improvement
Team Building
Accounting
Microsoft Word
Team Leadership
Time Management
Sales Operations
Customer Service
Inventory Management
Retail
Powerpoint
Business Development
Negotiation
Forecasting
Sales
Executive Support
Account Management
Project Management
Sales Management
Leadership
Interviews
Project Planning
Human Resources
Marketing
Income Statement
Budgets
Sales Process
Customer Satisfaction
Training
Operations Management
Accounts Receivable
Performance Management

Contact information

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Work email
a•••••••@touchpoint-inc.com
Personal email
•••••@•••••.com
Direct dial
+19•••••••89

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Current company

Touchpoint Incorporated

Information Technology and Services · 12 employees · Founded 2000 · Jacksonville, Florida, United States

Established in TouchPoint is a technology partner focused on transforming and optimizing your business through the convergence of business and IT strategy. Headquartered in Jacksonville, Florida, TouchPoint was founded on a core principle of placing our clients business, application and operational goals above anything else. We are a Certified Minority Business Enterprise, certified through the Florida Department of Management Services as well as Women’s Business Enterprise National Council (WBENC). With a staff of sales professionals and a customer service department that is unsurpassed in the industry, TouchPoint provides professional IT consulting services, end-to-end IT solutions, managed IT services and IT product sales. Our Network Services Team is comprised of highly trained engineers certified at many different levels. These certifications consist of Microsoft MCSE, Juniper JNCIA, HP ASE - Server Solutions Architect, HP Master ASE Networking Infrastructure ASE, VMware VCP, Citrix CCA, and HP Master ASE Storage Solutions Architect. Our unique value is our ability to provide local, trained and certified Solution Architects that compliment your existing in-house IT resources. We offer a broad range of Network Integration Solutions ranging from Wireless, Network Storage, Security, and LAN/WAN Infrastructure. TouchPoint partners with manufacturers that we believe have the best market solutions and products such as HP, Aruba, Juniper, Microsoft, Citrix, VMware, and Fortinet. We represent the leaders and innovators in our industry.

touchpoint-inc.com

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Experience

Director of Customer Service & Account Manager

Skills

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