Amy Kelly
VP of Customer Experience | Lifecycle, Retention & Loyalty Leader | eCommerce & SaaS | CX Team Builder | Award-Winning Executive | Transforming Customer Experience Into Lasting Brand Impact
- Role
- she\'s Birdie at She\'s Birdie
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Amy Kelly
I’m a customer-obsessed CX Executive with 20+ years of leadership experience driving…
Experience
she\'s Birdie
Present
Education
Bowling Green State University
Bachelor's of Arts in Communications, Advertising and Promotions
1998 — 2001
University of Northern Colorado
Continuing Education towards Master's
2007 — 2009
Macquarie University
Aboriginal studies & History of Australia
Skills
- Co-Location
- Human Resources
- Saas
- Cloud Computing
- Direct Sales
- Salesforce.com
- Solution Selling
- Strategy
- Managed Services
- Wireless
- Channel Partners
- Sales
- Customer Satisfaction
- Training
- New Business Development
- Networking
- Sales Operations
- Customer Retention
- Customer Service
- Team Building
- Management
- Cross-Functional Team Leadership
- Lead Generation
- Vendor Management
- Unified Communications
- Enterprise Software
- Sales Management
- Marketing
- Sales Process
- Leadership
- Strategic Partnerships
- Contract Negotiation
- Selling
- Crm
- Telecommunications
- Analysis
- Forecasting
- Cold Calling
- Account Management
- Call Centers
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