Amy Wickman
Vice President of Clinical Services @Ucare
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WORK HISTORY
Vice President of Clinical Services @Ucare
Led Clinical Services teams to achieve NCQA accreditation for Care Management and Utilization Management for all product lines. • Developed and implemented a Maternal and Child Health Program resulting in NICU cost savings within the first six months. • Led the initiative to implement new clinical documentation platform for Utilization Management and Care Management resulting in more efficient processes along with improved employee engagement compared to the previous year 2019. • Led the team to develop and implement a new ISNP Care Model across 50 facilities in 2021 to address institutional patients with complex medical needs. • Led the COVID -19 initiative to adapt services, assessments, and outreach to support patients experiencing COVID -19 resulting in identifying patients with lasting impacts and increasing vaccination rates of patients with complex medical needs.
EDUCATION
University of St. Thomas - Opus College of Business
Mini MBA Healthcare Management, Healthcare Business Administration
College of St. Catherine
RN, Associate of Science -Nursing, Registered Nursing/Registered Nurse
Bethel University
Bachelor of Science & Public Health Nursing, Public Health/Community Nurse/Nursing
ABOUT AMY WICKMAN
Experienced Clinical Services leader with a demonstrated history of working in the hospital & health care industry. Skilled in Nonprofit Organizations, Disease Management, Case Management, Utilization Management, Appeals & Grievances, Performance Improvement, Project Management, Process Improvement, Analytical Skills, Medicaid, Medicare and Regulatory Audits. Strong nurse leader with a Mini MBA Healthcare Management from University of St. Thomas - Opus College of Business.
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