Amy Inman
Director, Chapter Leader @Fidelity Investments
Cincinnati, OH, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Oct 2022 — Present
Director, Chapter Leader @Fidelity Investments
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Covington, KY, US
EDUCATION
2006
Northern Kentucky University
Bachelor's Degree, Labor Relations and Organizational Leadership (double major)
SKILLS
Process ImprovementCustomer ServiceCall CentersTeam BuildingTeam LeadershipCustomer SatisfactionLeadershipTrainingMicrosoft OfficeBusiness AnalysisManagementProject ManagementOperations ManagementBusiness Process Improvement
ABOUT AMY INMAN
Experienced manager with a strong history in the contact center industry and IT. Certified Scrum Master and Certified Scrum Product Owner. Skilled in Operations Management, Workforce Management, Customer Satisfaction, Business Analysis & Process Improvement, and Team Building.
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