Amy Hyatt
Head of Customer Success @Quicknode
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WORK HISTORY
Head of Customer Success @Quicknode
Helping customers build infrastructure for the future of the internet- Drive and protect Revenue for renewals and expansions-Develop and design customer journeys and plans that support a customer\'s long-term growth with Quicknode- Act as Voice of the Customer to all cross-functional departments for continued improvement- Launch and lead our Customer Advisory Board - Build and mentor a team of Customer Success Managers & Technical Counterparts- Partner with Sales + Success teams on creating success plans for customers after the sale is complete- Partner with our Support organization to build and develop plans to understand where CS should interact with our self serve + enterprise customers- Work proactively with our customers to identify churn risks and growth opportunities- Own the onboarding, adoption, retention, and growth strategy behind our most important customers.
EDUCATION
Lightsong School of Shamanic Studies
Energy Medicine
The Ohio State University
Business Administration and Management, General
Associated School of Travel
Tourism and Travel Services Management
SKILLS
ABOUT AMY HYATT
I am known for building global customer programs that exceed goals of all parties. This…
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