Amy Hearon
- Role
- Head of Research and Cx Insights, Us Consumer Bank at Citi
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Amy Hearon
Senior Research, Insights and Customer Experience Leader with extensive experience across…
Experience
Head of Research and Cx Insights, Us Consumer Bank
Mar 2020 — Present
Lead the Research and CX Insights team responsible for providing strategic consumer and competitive insights to the consumer bank (retail, cards, mortgage, wealth businesses). Oversee CX corporate scorecard metrics globally.
Education
University of Richmond
BA, Sociology
Duke University
MA, Sociology
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