Amy Gagliardi

About Amy Gagliardi

MY EXPERIENCE & BUSINESS ACUMEN:Proven Risk leader and change agent with experience across all three lines of defense. Leveraging knowledge from various industries to drive business transformation and continuous process improvement. Valued for building and leading a team focused on delivering modern business processes and capabilities. Champion the development and use of advanced productivity and automation capabilities. Leverage leading business and technology practices to deliver more effective and efficient ways of working. Demonstrated ability driving root cause analysis, business process design, and business optimization to create a data driven environment. Trusted advisor and mentor sought out for candid advice and unbiased perspective. MY MOST NOTABLE CAREER ACHIEVEMENTS: Appointed to oversee governance and administration of the Risk Committee at TD Bank, interacting frequently with Chief Risk Officer and the Board of Directors. Assessed overarching risk programs, structures, and documentation. Formulated a risk identification framework for executives across the U.S. segment of TD Bank that was later deployed companywide to ensure appropriate consideration into performance and compensation decisions. Steered strategic decision to persuade executive leaders across TD Bank to adopt a new commercial loan servicing system and led integration with core systems to ensure effectiveness of operations within the new system. MY CORE COMPETENCIES & STRONGEST TALENTS: Commercial Loan Servicing Relationship Building Business Transformation Robotic Process Automation Change Management Digital Transformation Business Process Analysis Continuous Process Improvement Program Governance Risk Management Return On Investment Team Building & Leadership Mentoring & Coaching Stakeholder Communication Internal Auditing

Experience

1. Director, Head of Risk Transformation

   Discover

   Mar 2024 — Present

   Leading Risk Transformation across Non-Financial Risk Management, to deliver matured programs ensuring the appropriate identification, management, and reporting of Risk across the organization. Working cross functionally, engaging across the 3 lines of defense, to promote timely adherence and effective oversight in line with the Risk Framework and Board approved strategies.

Education

• Ursinus College

  BA, ECBA

  1994 — 1998