Amy Elise Hankins
Customer Service Manager, Specialty & Integrated Solutions, Assa Abloy @ASSA ABLOY Group
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WORK HISTORY
Customer Service Manager, Specialty & Integrated Solutions, Assa Abloy @ASSA ABLOY Group
Auburn, AL, US
Re-establishing customer relationshipsFacilitating product error resolution through the coordination of field repairs & replacementsGrowing Specialty Product line sales by 20% yearlyPrimary liaison between distribution and manufacturingReducing annual cost of quality by 20% year over yearCoordinating field repairs & assessmentsNegotiating and processing all customer back charges & creditsDeveloping best practices & spearheading the implementation
EDUCATION
Dresden High School
High School
University of Tennessee at Martin
Bachelor of Science (B.S.)
SKILLS
ABOUT AMY ELISE HANKINS
Customer Service Manager, ASSA ABLOY Specialty & Integrated Solutions
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