Amy Dunn
Leader in Learning and Development, Instructional Design, Quality/Compliance, LEAN/process improvement, and Mindfulness
- Role
- Corporate Training Manager at Versant Health
- Location
- Pompano Beach, FL, US
- LinkedIn followers
- 500 followers
About Amy Dunn
Over 20 years experience as a leader in Learning and Development, Instructional Design and Quality.*Using my experience as a Green Belt in LEAN and Six Sigma I also specialize in process improvement.*I am also known as a Mentor, Teacher, Trainer, Facilitator, Executive Coach and Curriculum Developer.*Most recently held the position as a Quality Manager for Kaplan Higher Education where my responsibilities included but were not limited to: Designing, Editing, Implementing and Maintaining all Quality Rubrics for over 800 advisors in 5 different departments; designing and facilitating all Compliance and Quality training materials and sessions; Overseeing all coaching and training of internal and external Quality Team members; Mentoring; Technology and Roster Maintenance; Process Improvement, Needs assessments with current state and future state maps, and Investigating and Researching Compliance Escalations. Specialties: Setting Compliance and Quality Standards, Rubric Development, LEAN management, Developing Talent including Managers, Building and Maintaining Training Departments, Curriculum Development, Writing & Editing Training Manuals and Material, Sales Script Writing; Facilitating Training Classes, New Hire Training, Continuing Education Training, eLearning, Project Management, Executive Coaching, Mentoring, Microsoft PowerPoint and Word, Leadership, Developing Company Standard Operating Procedures (SOPs) and Codes of Conduct, Compliance, Sales, Public Speaking, General HR knowledge, Mindfulness Special Interests: I am a certified Life Coach, and specialize in Mindfulness, Transformations, and Health and Wellness.
Experience
Corporate Training Manager
Apr 2022 — Present · US
Education
Kaplan Continuing Education
Certificate, Six Sigma Green Belt
2011 — 2012
University of Massachusetts Medical School
MBSR-Mindfulness Based Stress Reduction Certificate, Mindfulness
2017 — 2017
Kaplan University
Master's Degree, Educational/Instructional Technology, 4.0
2013 — 2014
State University of New York College at Oneonta
BS, Majors-English and Educational Psychology Minor-Spanish
1994 — 1998
Kaplan University
Green Belt Certification Program, LEAN Management
2015 — 2017
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