Amy Duehlmeier
Associate Director, Payment Inegrity
- Role
- Associate Director at Optum
- Location
- Salt Lake City, UT, US
- LinkedIn followers
- 500 followers
About Amy Duehlmeier
Experienced Associate Director Of Operations with a demonstrated history of working in the telecommunications industry. Strong consulting professional skilled in Management, Account Management, Leadership, Customer Experience, and Training.
Experience
Associate Director
Aug 2019 — Present · Salt Lake City, UT, US
Responsible for managing a staff of support staff that works directly with our external clients through various inquiries and issues. Drive process and system improvements to increase overall customer satisfaction.
Skills
- Wireless
- Mobile Devices
- Customer Retention
- • Excellent Interpersonal and Presentation Skills While Building/Maintaining CRO
- Account Management
- Customer Experience
- Telecommunications
- Management
- Customer Satisfaction
- Training
- • Strong Project Management Skills Focused on Meeting/Exceeding Deliverables
- Team Leadership
- Leadership
- Strategy
- • Proficient in Systems, Tools and Ms Office
- • Proven Ability to Lead Teams and Deliver Results in a Positive & Diverse Envir
- Vendor Management
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