Amy Dimond
Customer Service Officer @Santander UK
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WORK HISTORY
Customer Service Officer @Santander UK
EDUCATION
Teesside University
BEng Civil Engineering
Middlesbrough College
Level 3 BTEC Mechanical Engineering
ABOUT AMY DIMOND
With a diverse background spanning operations and people leadership, I\'m passionate about transforming how organisations approach learning and development as a Learning Solutions Specialist at On Track Learning.My journey through various industries has given me first-hand insight into what makes training truly effective and what doesn\'t. This experience drives our mission at On Track Learning: freeing organisations from generic, disconnected, tick-box eLearning that wastes time and budget.Instead, we create learning experiences built around relatable stories and real-world scenarios that make content relevant, engaging, and memorable. Our innovative approach allows us to deliver fully customised courses at a fraction of traditional costs, without compromising on quality.What makes our approach different:• Affordable Customisation: Our AI-powered tools enable us to deliver tailored courses at the price point of generic, off-the-shelf options.• Engaging, Memorable Learning: We transform even mandatory compliance topics into content that resonates and sticks through storytelling and realistic scenarios.• Fully Managed, Branded Platforms: We handle the technical aspects of learning delivery including user management, enrolments, and reporting, giving your team back valuable time.Beyond our core offering, we partner with organisations to build bespoke programmes in leadership, customer service, systems, and processes all designed specifically around your people and their needs.I\'m always open to connecting with fellow learning enthusiasts, business leaders, and HR professionals to discuss how we can overcome your unique challenges and support both your organisational goals and, most importantly, your learners.
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