Amy Deacon
Customer Success Operational Compliance and Excellence Leader
- Role
- Customer Advocacy and Management at Citi
- Location
- Tucson, AZ, US
- LinkedIn followers
- 500 followers
About Amy Deacon
Customer Experience & Compliance Leader with 10+ years of success in driving operational…
Experience
Customer Advocacy and Management
Aug 2024 — Present · Tucson, AZ, US
Delivered exceptional service experiences for Card Members, enhancing customer satisfaction. • Led initiatives to boost employee engagement through the Voice of Employee program. • Ensured timely communication of key launches via monthly newsletters and collaborative platforms.
Education
University of Arizona
B.S.
1992 — 1996
University of Arizona
Bachelor of Science
ACAMS
Certified Anti-Money Laundering Specialist (CAMS)
A.C.F.E.
Certified Fraud Examiner (CFE)
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