Amy Crespo

About Amy Crespo

I’m an Assistant Vice President and people leader at Capital Group, where I partner closely with our contingent labor vendor and internal teams to deliver strong client outcomes while supporting associate growth and wellbeing. My work sits at the intersection of operational excellence, leadership development, and culture.Over the last several years, I’ve led complex transitions involving external workforce partnerships, process ownership changes, and quality oversight—balancing risk management, accountability, and continuous improvement across evolving operating models.In parallel, I’m a founder and Global Chair of Capital Group’s Mental Wealth Community, where I help normalize conversations around mental health, reduce stigma, and embed wellbeing into how we lead and work. I’ve co created leadership presentations, facilitated organization wide events during Mental Health Awareness Month, partnered with benefits and legal teams on crisis response planning, and represented the firm at global forums focused on workplace mental health. I’m passionate about inclusive leadership, thoughtful change management, and developing people in environments where ambiguity is constant—but purpose and accountability remain clear.

Experience

1. Mental Health Erg Global Chair

   Capital Group

   Mar 2020 — Present · Indianapolis, IN, US

   Founder and Global Lead of Capital Group’s Mental Wealth Community, shaping enterprise wide strategy to normalize mental health conversations and reduce stigma across global sites.• Partner with HR, Benefits, Legal, and external organizations to expand mental health education, crisis response frameworks, and leader enablement. • Represent Capital Group at external forums (e.g, One Mind at Work Global Forum), sharing best practices and building partnerships that inform internal wellbeing strategy.

Education

• University of Cincinnati

  Master of Science (M.S.), Criminal Justice/Analysis of Criminal Behavior

  2012 — 2014

• University of Phoenix

  Bachelor of Science (B.S.), Human Services

  2003 — 2005

Skills

• Performance Management
• Financial Services
• Business Analysis
• Employee Benefits
• Auditing
• Behavior Modification
• Business Process Improvement
• Business Continuity
• Procedure Development
• Crisis Management
• Internal Controls
• Coaching
• Due Diligence
• Call Centers
• Mutual Funds
• Risk Management
• Microsoft Office
• Team Building
• Management
• Training
• Fraud
• Leadership
• Advocacy
• Process Improvement
• Diversity & Inclusion
• Non-Violent Crisis Intervention