Amy Cerny
Shaper of Strategy, Story, and Experiences | Reputation Builder | Change Champion | Message-to-Momentum Expert
- Role
- Senior Communications Manager at CSG
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
About Amy Cerny
I’m a creative and strategic comms and change management leader with 15+ years of experience helping Fortune 500 companies and mission-driven brands shape narratives that connect—internally, externally, and most importantly, with the end client in mind. Whether navigating M&A, building a cultural narrative from the inside out, or elevating executive visibility, I bring a deep commitment to communication that delivers clarity, confidence, and value to the people it’s meant to serve.I sit at the intersection of strategy, creativity, and change. I’ve led teams through transformation, launched new platforms, and built high-impact campaigns that align employees, protect reputations, and drive business results—all while keeping the client experience front and center.With a background that spans health tech, financial services, and consumer brands, I’m skilled at simplifying the complex and making strategy actionable. I thrive on cross-functional collaboration and bring a solution-focused, client-first mindset to every project.If you’re looking for someone who leads with both empathy and precision—and who knows that every communication is an opportunity to build trust—I’d love to connect.
Experience
Senior Communications Manager
Aug 2025 — Present · Omaha, NE, US
As part of CSG’s global Corporate Communications team, I develop and execute communication strategies that inform, inspire, and connect employees across the world. Partnering with leaders across Finance, Legal, ESG, and People Managers, I help shape messaging that aligns with company goals and reinforces CSG’s purpose-driven culture.Key Focus Areas:* Craft and manage strategic, high-impact internal communications that influence understanding, engagement, and behavior.* Support Impact & Inclusion initiatives, including global campaigns like Season of Giving and Week of Kindness, and contribute to the company’s annual ESG Impact Report.* Lead communications for Finance and CFO initiatives, including earnings updates and special trading windows.* Drive Legal and Compliance communications, ensuring clarity and alignment on policy changes and employee training.* Partner with global leaders to strengthen manager enablement and transparency across teams.* Support organic social media content and storytelling that connect CSG’s people, purpose, and brand.With a focus on clarity, creativity, and impact, I help CSG communicate with authenticity. My strength is turning complex information into compelling stories that engage employees and strengthen brand reputation.
Education
University of Nebraska-Lincoln
Master of Arts (M.A.), Communication and Media Studies
2007 — 2009
University of Nebraska-Lincoln
Master of Arts - MA, Communication and Media Studies
2007 — 2009
University of Nebraska at Omaha
Bachelor of Science (B.S.), Mass Communication/Media Studies
1997 — 2001
Skills
- Strategic Communications
- Marketing Communications
- Corporate Communications
- Public Relations
- Internal Communications
- Media Relations
- Social Media
- Management
- Leadership
- Crisis Communications
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