Amy Brown

About Amy Brown

Executive with broad experience in all aspects of operations management, client relationship management, recruiting and hiring, employee coaching and development, and training initiatives. Successful at developing the strategies to manage multiple initiatives while maintaining a clear sense of prioritization and urgency when faced with diverse situational challenges. Excel at building an impeccable rapport with clients and partners, as well as a positive corporate reputation. • Sixteen years combined higher education, training and development, and management experience. • Respected leader of client services departments, operations divisions, and reporting and audit teams. • Expert in project management, training development and facilitation, leadership, coaching, change management, employee relations, succession planning, staff development, and forecasting and budgeting.

Experience

1. Vice President Hfa Business Development

   Lakeview Loan Servicing, LLC.

   Dec 2019 — Present · Charlotte, NC, US

Education

• Cleveland State University

  Master of Applied Communication Theory and Methodology, Organizational Communication

  2006 — 2010

• Baldwin Wallace University

  Bachelor of Arts, Business Administration

  1999 — 2003

Skills

• Team Building
• Marketing
• Microsoft Office
• Process Improvement
• Time Management
• Customer Service
• Public Speaking
• Banking
• Microsoft Word
• Social Media
• Leadership
• Public Relations
• Microsoft Excel
• Powerpoint
• Event Planning
• Human Resource Development
• Customer Satisfaction
• Financial Analysis
• Sales
• Leadership Development
• Strategic Planning
• Training