Amy Braziel
Director of Contracted Services and Operational Analytics at Hampton Roads Transit
- Role
- Director of Contracted Services and Operational Analytics at Hampton Roads Transit
- Location
- Hampton Roads, VA, US
- LinkedIn followers
- 500 followers
About Amy Braziel
With over 30 years of corporate experience and 14 years in public transportation, I am an experienced leader and strategic thinker with a passion for delivering innovative, customer-focused mobility and facility solutions.In my current role as Director, I oversee ferry, paratransit, microtransit, and Navy Base transit services, as well as Facilities Maintenance operations. This unique combination of responsibilities allows me to optimize complex transportation systems and ensure that the supporting infrastructure is safe, reliable, and positioned for long-term success.I have a proven track record of leading multidisciplinary teams, managing large-scale projects, and leveraging technology to enhance both service delivery and operational efficiency. My expertise spans transportation and facilities operations, budgeting, regulatory compliance, and stakeholder engagement.Throughout my career, I have remained committed to driving positive change, ensuring that public transit systems and the facilities that support them are not only functional, but forward-thinking, adaptable, and built to meet the evolving needs of the communities they serve.
Experience
Director of Contracted Services and Operational Analytics
Jan 2022 — Present · Norfolk, VA, US
Oversee strategic planning and operational execution for service improvements, ensuring accessibility, efficiency, and customer satisfaction.• Collaborate with local and federal agencies, military stakeholders, and contractors to ensure seamless service integration and regulatory compliance.• Deliver Performance Metric data and NTD statistics for ensuring service improvements and regulatory compliance. • Manage a team of professionals, providing leadership and professional development opportunities for staff across multiple service areas.
Education
James Madison University
Paralegal Studies, Legal Studies
2017 — 2018
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