Amy Benson

Gs Program Manager @PTC

Lead a joint (PTC-Client) team of 10-20 people, with revenue of $500k to $3M, through full life-cycle of primarily SPM/SLM projects leveraging either the traditional PMI Process or Scrum/Agile approach for customers such as The US Army, United States Air Force, ThermoFisher, Nissan, Air Canada, Collins Aerospace, Cisco and Northrop Grumman. • Work as a liaison within the Global Services organization, and interface with the R&D, Service Life-cycle Management Segment, Technical Support, and all extended organizations to ensure that proper scope, resource pools and key dependencies are being defined and developed. • Identify and schedule project deliverables, milestones and required tasks, providing early visibility to schedules/milestones that are at risk. • Build detailed project plan and schedule for products across all processes, independently managing day-day operational tactical aspects of multiple projects. • Coordinate and facilitate communications with management and across teams • Maintain product knowledge to increase efficiency in delivery of products • Organize and lead business requirements and design sessions with key stakeholders and technology team. Works in conjunction with customers to analyze, design and develop requirements • Own contractual documents and manages contract changes CLIENT LEADERSHIP AND ENGAGEMENT • Plan, direct and lead project activities to ensure PTC’s technology solutions transform the way PTC Clients create and service their products • Define, align and document client vision and strategies (Roadmaps), and define joint program(PTC-Client) organizations; to include governance model involving executives from both PTC and the client • Identify new business opportunities within their client and provide to the business development team