Amy Barahona

Senior Customer Success Manager

Role
Senior Customer Success Manager at Freshworks
Location
Miami, FL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Amy Barahona

Dedicated marketing professional with a diverse background in Email Marketing, Brand Management, Public Relations, and Customer Success Management.[9yrs of experience in CRM/ Email Marketing Strategy and 4yrs of experience as Customer Success management] Passionate leader who is able to motivate both internal and external team members to collaborate while fulfilling common objectives. Proficient at leveraging strategic thinking, creativity, and data-driven insights to develop and execute successful marketing campaigns and drive customer satisfaction.Passionate about delivering exceptional customer experiences, building strong relationships and driving business success through integrated marketing strategies.

Experience

  1. Senior Customer Success Manager

    Freshworks

    Apr 2024 — Present · Miami, FL, US

Education

  • Santa Fe College

    Associate Degree, Business Administration

    2006 — 2008

  • University of Florida - Warrington College of Business

    Bachelor of Science, Business Administration / Major: Marketing

    2008 — 2010

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Amy Barahona — Senior Customer Success Manager at Freshworks in Miami, FL, US | Unifers