Amy Baker
- Role
- Operations Administrative Manager (Remote) at Lifetime
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Amy Baker
Professional Executive Assistant and Event Manager. Knowledgeable about operations and…
Experience
Operations Administrative Manager (Remote)
Dec 2018 — Present
Supervise and oversee the workload of a small group of coordinators with the responsibility for supporting sales and operations. • Define, measure, and execute KPIs for the teams and processes being managed. • Ensure high quality and accuracy of all order entry and vendor purchasing transactions and processes. • Oversee customer and vendor set-up procedures executed by team. • Provide point of escalation and support for team in troubleshooting customer, vendor, or order issues. • Drive process improvements on antiquated procedures by developing innovative methods for optimal efficiency. • Create comprehensive internal reporting and correspondence by exploiting in-depth data and research. • Coordinate and schedule all tradeshow appearances for sales, meetings/training companywide both onsite at the corporate office and virtually using Google Meet and Microsoft Teams
Skills
- Time Management
- Program Management
- Contract Management
- Executive Events
- Team Leadership
- Strategic Planning
- Process Improvement
- Vendor Management
- Events Coordination
- Management
- Account Management
- Customer Service
- Logistics
- Leadership
- Cross-Functional Team Leadership
- Troubleshooting
- Project Management
- Marketing
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