Amy Andersen

About Amy Andersen

Foster collaboration between all areas of retail payments, with the goal to help drive further productivity, innovative tools, transparency, and higher performance.“Innovation distinguishes between a leader and a follower.” – Steve Jobs.An achievement-driven professional with robust experience acquired over 22 years in delivering optimal results in fast-moving environments. A seasoned solution seller, identifies new opportunities and builds long-lasting partner/account relationships to maximize synergies for ongoing mutual success. Tenacious, lifelong learner always motivated to stay on the cutting edge by researching global market trends; has a history of focusing on quality and customer experience enhancement to boost business value and profitability. Effectively contributed to an impressive portfolio of organizations, including Amazon, American Express, and GE (Corporate Payment Services, Capital Card Services, Capital Rail Services). Areas of Expertise:Strategic Planning & Implementation, Revenue Optimization, Key/New Account Development, Product Lifecycle Management, Strategic Partner Alliances & Engagements, B2B/ Commercial Payments, Card Network and Acquiring Contract Negotiation, Cross-currency/Cross-Border Payments, Payment Processing, Contactless Payments, Tokenization, Process Improvement- Six Sigma Quality Green Belt.

Experience

1. Director of Payments & Checkout

   Sony Interactive Entertainment

   Jul 2023 — Present · Las Vegas, NV, US

   I oversee the product lifecycle of payment solutions across PlayStation on all gaming and digital platforms. I develop innovative payment products that enhance player and partner experiences, improve monetization and support business growth and global expansion. I develop a strategic product vision for Payment Products and guide the development and refinement of the roadmap to deliver this vision. I lead a team of Product Managers and work collaboratively with internal stakeholders and payment providers to scale solutions for global expansion, payment coverage, lower costs, payment quality and monetization. I use innovative and strategic thinking to leverage PlayStation\'s scale and capabilities to drive value through our initiatives. Superior stakeholder management and collaboration with other Product Managers, UX Designers, Engineering, User Research and Strategy are required along with legal, finance and tax alignment for effective delivery. I\'m responsible for the following: Product Strategy; People Management; Roadmap Development; Championing User Experience; Competitive Analysis; Stakeholder Management; Collaboration & Coaching; Product Launch and Adoption; Performance Measurement (Define KPIs and measures of success).

Education

• University of Michigan

  B.A., Sociology

  1992 — 1997