Amudha Ramu
Information Architect | Technical Writer | UX Writer
- Role
- Staff Technical Writer at Broadcom
- Location
- Princeton, NJ, US
- LinkedIn followers
- 500 followers
Experience
Staff Technical Writer
Jul 2020 — Present · NJ, US
Architected and designed the content strategy for vSphere+, a new cloud-based SaaS product, resulting in high-quality documentation that garnered positive customer feedback and had zero documentation bugs.• Collaborated with Product Management, UX Design, and Engineering teams to define the documentation scope, user personas, and user goals.• Conducted thorough research on complex technical topics and translated complex technical concepts into easily understandable language for IT and Administrator audiences.• Worked closely with product architects to understand complex deployment and configuration instructions, then simplified this information by creating diagrams, infographics, and videos.• Documented user-goal oriented conceptual, task-oriented, and reference documentation from scratch in Oxygen XML, adhering to DITA standards.• Documented context-sensitive help topics in Visual Studio and GitHub Web IDE, following the docs-as-code approach.• Implemented best practices to optimize content for SEO, resulting in a 30% improvement in search engine rankings.• Collaborated with UX designers and developers to create effective microcopy (UI text), enhancing product usability and UX by 40%.
Education
Symbiosis institute of Management Studies
Post Graduate Diploma in Technical Writing, Technical Writing
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.