Amtul Aziz

About Amtul Aziz

Management Professional with wide experience in driving and managing quality initiatives in IT industries across various domains including Insurance, Capital Markets, Banking and Financial Services (BFSI) and HR Services. Certified Information Security Lead Auditor and ITIL V3 Foundation certified professional with 10+ years experience in Quality Management, Process Excellence, Process Transitioning, Training and Development and Team Management. Rich experience in spearheading the implementation of defining and rolling out organizational level processes which are complaint with the ISO ISO 9001:2008, ISO 27001:2005 standards and CMMi DEV v1.2 and CMMi SVC v1.3 model requirements. Hands on experience in quality management planning, setting up strategy and road-map for delivery centers and managed center standardization and improvements through various roll-outs and implementations like CMMI, Continuous Improvement (Kaizen methods), ISO 9001, ISO 27001, BCP and Risk Assessment.Experience in Quality Audit Consulting, Project Management, Client interaction and Technical Writing Specialties: Software Quality Metrics, Quality Audits, Process Definition and redefinition, Trainings, Configuration Management & Version Control, ISO 9001, ISO 27001, CMMI-SVC v1.3, Data Analysis, Process Engineering and Re-engineering, Risk Assessment, Risk Mitigation and Risk Treatment

Experience

1. Senior Manager- Risk and Compliance Lead

   Genpact

   Jan 2017 — Present · Hyderabad, IN

Education

• Osmania University

  B.Sc

  1997 — 2000

• Board of Intermediate

  Board of Intermediate

  1995 — 1997

• Bright High School

  Secondary School Certificate

  1984 — 1995

• Osmania University

  MBA

  2000 — 2002

Skills

• Business Process Mapping
• IT Service Management
• Iso Standards
• Auditing
• Management Consulting
• Agile Methodologies
• Management
• Software Documentation
• Sdlc
• Iso 9000
• Software Development Life Cycle (Sdlc)
• Customer Relationship Management (Crm)
• Business Process
• Training
• Pmo
• Pmp
• Cmmi
• Pre-Sales
• Quality Assurance
• Software Project Management
• Crm
• Itil
• Project Management
• Iso 27001
• Internal Audit
• Analysis
• Quality Management
• Capability Maturity Model Integration (Cmmi)
• Requirements Analysis
• Risk Management
• Team Management
• Requirements Gathering
• Test Management
• Process Improvement
• Vendor Management
• Process Engineering
• Gap Analysis
• Resource Management
• Business Analysis
• Iso