Amruth Panchala

Backup, Storage, Linux, Tableau and VMware Administrator

Role
Technical Support Engineer at Salesforce
Location
Hyderabad, TG, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Amruth Panchala

Backup, Linux, VMware and Tableau server admin with more than 5 years’ experience specialising in buildingand administering stable infrastructures on Enterprise level. My greatest strength is granular level awarenesson backup solutions, which enables me to permanently streamline infrastructure and maintain reliable & highlyavailable environmentCurrently I am associated with Salesforce Ltd as a Technical support engineer. I also possess strong experiencein installation and maintenance of all server hardware and software systems, which includes administering allserver performance and ensuring availability and maintaining various types data sources and visualisations andassisting in the performance and stabilisation of Tableau serverAlong with my skills, I bring a resourceful and energetic environment in the organization, with a desire andwillingness to work with others. I have consistently followed expected precision and quality standards as set by themanagement and possess an ability to work under pressure and meet tight deadlines.

Experience

  1. Technical Support Engineer

    Salesforce

    Jun 2023 — Present · Hyderabad, IN

    Subject matter expert on Tableau products, including Tableau Desktop, Tableau Server, and otherrelated offerings.# Collaborate with customers and internal teams to identify and implement effective solutions tocomplex technical challenges based on their environment, which includes tackling with OS relatedissues of various operating systems such as Windows server, RHEL, CentOS, Ubuntu and Dockercontainer systems as well.# Install, configure, and maintain Tableau Server instances to ensure optimal performance andreliability.# Monitor Tableau Server usage, performance, and security, and implement necessary optimizationsand security protocols.# Design and develop Tableau dashboards and reports that provide actionable insights and drive datadriven decision-making.# Troubleshooting Network level issues over different layers of OSI model using Fiddler, Wireshark etc# Assisting customer with SQL operations and queries to fetch the data accurately.

Education

  • J.B. Institute of Engineering and Technology

    Bachelor of Engineering, EEE

    2013 — 2017

  • Jawaharlal Nehru Technological University

    Bachelor's degree, Electrical and Electronics Engineering

    2017

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Amruth Panchala — Technical Support Engineer at Salesforce in Hyderabad, TG, IN | Unifers