Amruta Dube

Key Account Manager at upGrad Enterprise

Role
Key Account Manager at upGrad Enterprise
Location
Mumbai, MH, IN
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

About Amruta Dube

10+ years of enterprise experience across SaaS, EdTech, BFSI/NBFC, Retail, FMCG, and…

Experience

  1. Key Account Manager

    upGrad Enterprise

    Mar 2022 — Present · Mumbai, IN

    Secured high-value accounts through consultative selling and effective customer solutions, mostly BFSI and NBFC clients.Consistently achieved top rankings in revenue and profit growth.Improved account management by predicting potential competitive threats.Outlined proactive solutions to address and counteract challenges.Boosted customer satisfaction by providing teams with training and skills optimization.Aligned service delivery with individual customer needs.Developed new business relationships and maintained existing ones through regular communication.Identified and capitalized on new business opportunities through networking and referencing.Negotiated prices, terms of sales, and service agreements.Successfully fielded customer complaints, facilitated negotiations, and resolved issues.Demonstrated the ability to work independently with minimal supervision.Prioritized tasks and projects effectively to meet tight deadlines.Monitored all critical project timelines.Coordinated operational issues with functional heads for timely completion of deliverables.Handled client escalations and resolved them through unique solutions.Served as the one point of contact for all assigned clients.

Education

  • Kendriya Vidyalaya

    High School

    1999 — 2009

  • Rabindranath Tagore University

    Bachelor's degree

    2019 — 2022

Skills

  • Business Networking
  • Web Design
  • Hacking

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Amruta Dube — Key Account Manager at upGrad Enterprise in Mumbai, MH, IN | Unifers