Amritpreet Arora

About Amritpreet Arora

Hi, I’m Amritpreet Arora — someone who finds meaning in stories, structure in chaos, and purpose in helping people. My journey began in science, shifted to psychology, and has grown through experiences that taught me how deeply emotions, communication, and design can shape the world around us. I’ve explored clinical settings, coordinated a national-level psychology conference, drafted a research, and worked with NGOs on causes that matter — each experience helping me understand people better, both as individuals and as part of something larger. At work, I’ve had the chance to engage with people from different countries and walks of life through my role at Teleperformance. Whether it was offering support during a stressful situation or simply listening to someone who needed to feel heard, I realised how small acts of empathy and patience can create lasting impact. Design has also been a space where I express and connect — creating visual campaigns, daily content, and brand messaging that speaks to the heart of the message. Outside of work, you’ll usually find me with dogs, solving a Sudoku, or designing something just for the joy of it. I’ve always believed in staying curious and grounded — whether it\'s reading something new or just observing people and the way they move through the world. I’m someone who values sincerity, depth, and meaningful work — and I’m always open to conversations that lead to growth or simply gives me a new perspective.

Experience

1. Senior Customer Service Associate

   TP

   Jul 2024 — Present · Gurugram, IN

   At Teleperformance, I supported global customers by resolving queries and issues through calls and chats. I learned the platform’s policies to handle cases accurately and professionally. My work involved follow-ups, maintaining case records, and meeting key performance targets like NPS, throughput, and schedule adherence.

Education

• Christ University, Delhi NCR

  Bachelor of Science - BS

  2021 — 2024