Amritpal Singh
Customer Service Director l PMP, ITIL, SIAM
- Role
- Customer Service Director at Orange Business
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Amritpal Singh
Dynamic professional with a rich background in customer service and IT project management, seeking opportunities to leverage my expertise in leading high-performing teams and enhancing customer satisfaction. Committed to continuous learning and skill development, I aim to create impactful strategies that drive customer engagement and business growth.Result oriented Customer Service Director with over 24 years of experience, excelling in customer satisfaction enhancement, service strategy development, and team leadership. Expertise in IT project management, focusing on large-scale IT infrastructure projects for end to end transition and transformation from Cisco IPT to MS Teams, Genesys and WebEx Di solutions. Strong communicator with proven ability to collaborate across functions and manage multiple projects simultaneously.Possess expertise in working on multicultural environments with the distinction on capacity to take up new challenges and deliver with 100% accuracy and efficiency.
Experience
Customer Service Director
Jun 2022 — Present · Mumbai, IN
Education
Terna Engineering College
Electronics
Skills
- Telecommunications
- Crm
- Itil
- Incident Management
- Functional Requirements
- Outsourcing
- IT Service Management
- Transition Management
- Vendor Management
- Service Delivery
- Business Analysis
- Management
- IT Operations
- Pmp
- Leadership
- Project Management
- Voip
- Team Management
- Pre-Sales
- Bpo
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.