Amrith Mayya
Transforming Public Transport | Proven Leader in EV Bus Operations, Maintenance Optimization & Team Excellence
- Role
- Operations Manager at Chalo
- Location
- Mangaluru, KA, IN
- LinkedIn followers
- 500 followers
About Amrith Mayya
Hello! I\'m a results-driven Operations Manager with a proven track record of over 10…
Experience
Operations Manager
Oct 2019 — Present · Mumbai, IN
Experienced Operations Manager | Driving Excellence in Client Relations, Team Leadership, and Process Management Results-driven Operations Manager with a proven track record in orchestrating seamless client interactions, leading high-performance teams, and optimizing processes to achieve business success. Adept at cultivating strong customer relationships, spearheading business development initiatives, and ensuring impeccable service delivery. Skilled communicator known for fostering collaboration, driving process implementation, and managing fleet operations. Team and People Management Led by example, fostering a cohesive and engaged team through effective communication and empathy.Developed and executed training programs, enhancing team members\' skill sets and boosting overall performance.Encouraged open dialogue, cultivating a culture of feedback and innovation, resulting in increased team morale and efficiency. Business Development Spearheaded strategic business development initiatives, expanding market presence and capturing new opportunities.Leveraged industry insights to identify emerging trends and proactively adapt business strategies.Successfully negotiated and closed deals, driving revenue growth and contributing to overall business success. Strong Verbal Communication Demonstrated exceptional verbal communication skills, effectively conveying complex information with clarity and precision.Collaborated cross-functionally and engaged with stakeholders at all levels, ensuring seamless information flow. Service Level & Escalation Management Pioneered robust service level agreements and escalation protocols, ensuring swift issue resolution and client satisfaction.Monitored service metrics and KPIs, proactively identifying areas for improvement and implementing corrective actions.Deftly managed escalations, diffusing tense situations and fostering positive outcomes through effective communication.
Education
Mangalore University
Bachelor of Commerce - BCom, Business/Commerce, General
Besant Evening College, Mangalore-575003
Bachelor of Commerce - BCom, Business/Commerce, General
2010 — 2013
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