Amrita Desai

About Amrita Desai

With over 10 years of experience in talent acquisition and human resources, I specialize in fostering a positive workplace culture that attracts top talent and enhances employee satisfaction. My goal is to bridge the gap between organizational needs and employee aspirations, ensuring a cohesive and motivated workforce. Talent Acquisition Expert: Successfully sourced and identified over 500 top-tier candidates, significantly improving the hiring process efficiency by 40%. Comprehensive HR Management: Skilled in developing and implementing HR policies that align with organizational goals, fostering a positive work environment, and driving employee engagement and retention. Continuous Improvement Advocate: Committed to professional development and thriving in fast-paced environments, collaborating with cross-functional teams to achieve organizational success.Key Achievements:Increased Employee Retention: Achieved an increase in retention rates by implementing targeted onboarding programs and continuous feedback mechanisms.

Experience

1. Practice Administrator Operations Specialist

   Comprehensive Hematology Oncology Llc

   Dec 2024 — Present · Brandon, FL, US

   Supervise day-to-day office operations, including billing, scheduling, credentialing, and administrative workflows• Collaborate with multidisciplinary teams across multiple locations, including MDs, RNs, pharmacy staff, billing specialists, and office administrators• Coordinate with credentialing teams and insurance portals (e.g, Availity, Centricity) to ensure timely approvals and compliance• Guide patients through financial assistance programs and copay support, improving access to chemotherapy and specialty treatments• Maintain and update EMR records using OncoEMR, ensuring accuracy in CPT/ICD coding and documentation• Liaise with pharmacy teams to understand chemotherapy drug protocols, inventory, and patient-specific regimens• Monitor revenue cycle performance and implement process improvements to reduce denials and enhance reimbursement• Serve as a central point of contact for inter-office communication, ensuring alignment across clinical and administrative departments• Train and mentor junior staff on EMR usage, insurance workflows, and patient intake procedures• Support leadership in strategic planning, vendor coordination, and compliance audits

Education

• M P Shah English High School - India

  High School, Mathematics and Statistics, Science, History, Language Studies, Geography, Arts

• University of Mumbai

  Bachelor’s Degree, Business Studies, Accounting, Commerce and Economics, Marketing. Language and Arts