Amrita Talukdar
ServiceNow Consultant | MBA | Business Process & Delivery Consultant | ITSM | CSM | ITIL | ITBM
- Role
- Servicenow Delivery Consultant at RGP
- Location
- Louisville, KY, US
- LinkedIn followers
- 500 followers
About Amrita Talukdar
ServiceNow Business Process Consultant with 12+ years driving digital transformation across Manufacturing, Insurance, and Federal Government sectors. Currently with Booz Allen Hamilton, managing ServiceNow platform capabilities for federal projects.I’ve progressed from software developer to solutions consultant, serving as administrator, product designer, business consultant, and team lead. My expertise spans the full ServiceNow lifecycle—CSM, Agile Development, ITSM, ITAM, and custom applications, grounded in ITIL V3 best practices.What drives me is transforming how organizations work by elevating end-user experiences, streamlining IT operations, and delivering measurable business value through strategic platform optimization.
Experience
Servicenow Delivery Consultant
Jun 2025 — Present · US
Currently working with Booz Allen Hamilton on various ServiceNow projects for Federal Government.
Education
University of Louisville
Master of Business Administration - MBA
Bangalore University
Bachelor of Computer Application, Computer Programming, Specific Applications
Maharashtra Institute of Technology
Master of Computer Applications - MCA, Computer Programming, Specific Applications
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