Amrita Satsangi
Director - Process Excellence @ Cognizant
- Role
- Director at Cognizant
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Amrita Satsangi
Seasoned professional in Process & digital Transformations, Operations, Reengineering and Consulting with leading global organizations in CRM, Born Digital, Media & publishing, Supply Chain & Logistics and Telecom sectors across the functional area of F&A and Customer Services. With hands-on exposure of leading projects and running operations I bring a well-rounded perspective on process improvement and solution implementation, working alongside cross-functional teams globally. Experienced in Process Transformation through levers of Business Processes re-engineering, Lean six-sigma & Robotic Process automation. Proficient in Solution design & leveraging the right tool for successful implementation that improve operational effectiveness and bottom line.SPECIALIZATION and Achievement • RPA process solution project- Implemented bots to deliver cost out to customers • Business Processes Re-engineering (Process & Technology), transformation & Implementation to deliver business impact• Business Processes Automation - CRM, Workflow solutions, Kenan.• Business process Transition and Operations.• Domain - Finance and Accounting, Customer services
Experience
Director
May 2022 — Present
Education
Indian School of Business
Leading Digital Business Transformation and Innovation, Digital disruption transforming business
2019 — 2020
Dayalbagh Educational Institute
MBM, Management
1997 — 1999
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