Amrita Mukherjee
Serving Notice Period | Technology Services Team Lead-APAC @ Barco | US-Absence Management| US-Insurance | US-IT support
- Role
- Technology Services Team Lead-apac at Barco
- Location
- South West Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Amrita Mukherjee
Customer Service & Operations professional with 13+ years of experience in delivering…
Experience
Technology Services Team Lead-apac
Apr 2023 — Present · Noida, IN
Leading a team of GTEs across 5Business Units in the APAC region, ensuring operational performance met SLA and KPI targets.• Collaborating with various teams including APAC Technology Service Team, Field Services Team, and Customer success coordinator to resolve issues and provide timely updates.• Implementing staffing and scheduling models to guarantee coverage and provided regular training and performance coaching to staff.
Education
Kendriya Vidyalaya No. 1, Saltlake, Kolkata
Biology/Biological Sciences, General
1998 — 2006
Manipal Institute of Technology
Bachelor of Science - BS
2007 — 2010
Sikkim Manipal University - Distance Education.
Master of Business Administration (MBA)
2012 — 2014
Skills
- Clinical Research
- Technical Support
- Research
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.