Amrita Gupta
- Role
- Process Associate - Anti Money Laundering Financial Crime Analyst at Genpact
- Location
- Belagavi, IN
- LinkedIn followers
- 500 followers
About Amrita Gupta
Hi, I am Amrita, a well-versed, self-motivated, hardworking, and positive thinker with…
Experience
Process Associate - Anti Money Laundering Financial Crime Analyst
Jun 2023 — Present
Perform Investigation on Disputes raised by customers for card transactions (Credit Card, Debit Card, ATM/PIN, POS) to determine if an Unauthorized transaction or Fraud has occurred and take appropriate actions to resolve the claim within required Turnaround Time (TAT).\\\\n• Issuance of Provisional Credits (PVC), Customer Letters, and Handling Presentments and Pre-arbitration/Compliance cases.\\\\n• Investigation Involves Deep Transactions Monitoring on Debit/Credit Cards to find out the suspicious activities in bank account.\\\\n• Analyzing abnormal activities in bank accounts such as High Dollar Unauthorized Transactions,\\\\nAbnormal Spending Pattern, etc.\\\\n• Analyzing Account Take over activities (ATO) on bank accounts.\\\\n• Performing Role of Chargeback Analyst As Issuer.\\\\n\\\\n\\\\n• Perform chargebacks, compile and evaluate the Representments received from the merchant on\\\\nChargebacks Raised. Regularly review suspicious account activities.\\\\n• Demonstrated ability to conduct research, work independently and make complex investigations\\\\ndecisions.\\\\n• Document the investigation, making proper evidences and decision for claim resolution.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
Education
FACT Education Solution Private Limited
Advance Diploma in Computer Application
2015 — 2016
NSE Academy
NSE Academy certification course in Financial market
2021 — 2023
The Institute of Computer Accountants
Certified industrial accountant express
2019 — 2021
Karim City College Jamshedpur
BA - Bachelor of Arts
2017 — 2020
ARKA JAIN UNIVERSITY, Jamshedpur, Jharkhand
Master of Business Administration - MBA
2021 — 2023
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