Amrit Mishra
AI & Data Platforms | Scaling Intelligence for Global Enterprises
- Role
- Senior Manager, Product Management at Freshworks
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Amrit Mishra
Product management at Freshworks, leading AI-powered next-gen Analytics and Data platforms, turning fragmented data into actionable insights. Transformed siloed services, such as integration platform (iPaaS), unified customer and employee record (CDP and EDP) services, custom objects, audit service, scheduling service, conversation store, segmentation, and data ingestion service into a Unified Data Hub. Impact at scale- Platform unification: Architected a comprehensive iPaaS and CDP/EDP strategy, unifying customer and employee records into a singular, scalable source of truth to drive a 360-degree view- Monetization: Leading the monetization strategy for AI-driven analytics solutions, and determining monetization opportunities for platform services- Scale & infrastructure: Managed mission-critical CPaaS (email/real-time notifications) and high-volume infrastructure that handles millions of enterprise conversations- Strategic leadership: Tracking OKRs that align technical capabilities with multi-million dollar business objectives.Expertise: AI/ML product strategy • Monetization strategy • Analytics and reporting • Oracle ERP Cloud • iPaaS • CDP/EDP • Workflow automation • Cross-functional leadership • Team mentorship
Experience
Senior Manager, Product Management
Mar 2024 — Present · Hyderabad, IN
Next-gen Analytics and Data platform
Education
Orissa University of Agriculture and Technology
Higher Secondary, PCM, Comp. Sc.
2000 — 2002
KIIT - Kalinga Institute of Industrial Technology
Bachelor of Technology - BTech, Electrical Engineering
2002 — 2006
Utkal University
Master of Arts - MA, English Literature
2011 — 2013
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