Amrit Dubey
Executive-Customer Experience (CSD) at Croma – A Tata Enterprise | Aspiring Professional in Banking & Financial Services
- Role
- Customer Service Desk Executive at Croma
- Location
- Gorakhpur, UP, IN
- LinkedIn followers
- 500 followers
Experience
Customer Service Desk Executive
Jul 2025 — Present · Gorakhpur, IN
Providing end-to-end post-purchase support, handling customer queries & complaints via call and email, ensuring timely resolutions within SLA. Coordinating with internal teams for issue resolution and arranging product replacements in DOA or non-resolvable cases. Maintaining customer records and sharing feedback for service improvement.
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