Amrit Bir Singh
Global Operations Delivery Head | Contact Center | Customer Experience | Healthcare Insurance | Digital Transformation | Gen AI Thought Leader |
- Role
- Vice President Operations at EXL
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Amrit Bir Singh
ABOUT Evident as a strategic, outcome-focussed professional, I have proven…
Experience
Vice President Operations
Apr 2024 — Present · Gurugram, IN
Leading a global multi million dollar healthcare operations account across South Africa, India, Phillipines for one of the biggest Healthcare Company in the US. Additional responsibility of leading Training Delivery & Transformation Teams across LATAM, APAC & South Africa for voice/non voice/Clinical/NonClinical operations across the healthcare value chain.
Education
Indian School of Business
Leadership Excellence and Advancement Programme, Leadership, Finance, Business Excellence
Sri Guru Tegh Bahadur Khalsa College
Bachelors of Commerce, Accounting
Skills
- Certified Green Belt
- Process Improvement
- Healthcare Information Technology
- Crm
- Service Delivery
- Process Management
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