Amreeta Banerjee
General Manager at Accor | Leading Exceptional Guest Experiences
- Role
- General Manager at Accor
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Amreeta Banerjee
As a General Manager, I oversee the daily operations and strategic direction of one of the world\'s leading hospitality brands. I am responsible for ensuring the highest standards of guest experience, service quality, and operational efficiency across all departments and functions. I am also a proud member of the Women\'s Indian Chamber of Commerce and Industry (WICCI) for Hospitality and Tourism, where I collaborate with other industry leaders and professionals to promote and support the growth and development of women in the sector.With over 19 years of experience in the hospitality industry, I have developed a strong expertise in hotel management, room division, food and beverage, customer satisfaction, and team building. I have worked with various renowned hotel groups and resorts, such as Accor, IHG Hotels & Resorts and Evolve Back Resorts, where I led the successful launch, expansion, and renovation of several properties, achieving multiple awards and recognitions for excellence and innovation. My mission is to create memorable and exceptional experiences for our guests, partners, and employees, and to contribute to the sustainability and profitability of our business.
Experience
General Manager
Sep 2023 — Present · Ibis Mumbai Airport, IN
Education
Ranchi University, Ranchi
Bachelor of Commerce - BCom, Accounting and Finance
ICFAI University
Master's Degree, Hotel Management
2012 — 2014
Skills
- Restaurants
- Cross-Functional Team Leadership
- Teamwork
- Hotel Management
- Team Management
- Opening Hotels
- Food & Beverage
- Customer Service
- Guest Service Management
- Teaching
- Time Management
- Hospitality Management
- Cost Control
- Rooms Division
- Troubleshooting
- Front Office
- Property Management Systems
- Team Building
- Hospitality
- Hotel Booking
- Pre-Opening
- Hospitality Industry
- Yield Management
- Customer Satisfaction
- Training
- Micros
- Telecommunications
- Revenue Analysis
- Tourism
- Resorts
- Team Leadership
- Hotels
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