Amreen Banu

Technical Account Manager at Blue yonder

Role
Technical Account Manager at Blue Yonder
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

About Amreen Banu

As a Technical Account Manager at Blue Yonder with over five years of experience, I…

Experience

  1. Technical Account Manager

    Blue Yonder

    Nov 2020 — Present · Bangalore Urban, IN

    Responsible for managing multiple SaaS engagementsOversee customer adoption and drive product improvements driving ACV, ARR, CLV, renewal and upgrades.Improve service availability, security posture, and product consumptionIdentifying project resource requirementsLeading cross-functional teams for delivering solution requirementsEstablishing strategic relationship with each client that transcends tactical implementation detailsProvide developers with customers’ feedback to help identify potential new features or productsProviding regular project communication and status reportingResolving project issues including budget, scope and timelinesConducting performance reviews and provide guidance feedbackSLA compliance, RCA management, customer driven audits.

Education

  • Yuvarajas College Mysore

    Bachelor of Science - BS

  • Pooja Bhagavat Memorial Mahajana Post Graduate Centre

    Master of Science - MS

  • Vidyavardaka First grade College , Sheshadri Road

    Bachelor of Science - BS

  • SBRR Mahajana First Grade College, Jayalakshmipuram

    Master's degree

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Amreen Banu — Technical Account Manager at Blue Yonder in Bengaluru, KA, IN | Unifers