Amravti Singh
Customer Support Manager @ Rubrik, Inc. | ITIL, NetApp Certified
- Role
- Customer Support Manager at Rubrik
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Amravti Singh
As a Customer Support Manager at Rubrik, Experienced and comfortable, performing in large multi-functional teams or small high-impact teams in time-pressured environments. With over 5 years of experience in the customer support industry, I have developed expertise in data center transformation, storage area network architectures, and project management. A strong Information Technology professional skilled in ITIL, Agile and Business Process Improvement.My mission is to drive business results in line with Rubrik\'s vision, by building strong customer relationships, enhancing user adoption, reducing churn, and increasing customer satisfaction. I also take pride in mentoring, coaching, and developing my team members, as well as leading initiatives for operational excellence and innovation. I am always eager to learn new technologies and explore new challenges, and I strive to bring out the best from myself and the people around me.
Experience
Customer Support Manager
Aug 2022 — Present · Bengaluru, IN
Education
M S Engineering College, BANGALORE
Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering
2006 — 2010
Skills
- Technical Support
- IT Infrastructure Operations
- Escalations Management
- Storage
- San
- Enterprise Storage
- Data Analysis
- Excel Dashboards
- Global Teams
- Network-Attached Storage (Nas)
- Microsoft Powerpoint
- Service-Level Agreements (Sla)
- Excel Pivot
- Vmware
- Itil
- Iscsi
- Global Team Management
- Linux
- Emc Storage
- Storage Solutions
- IT Infrastructure Management
- Management
- Cisco Systems Products
- Networking
- Disaster Recovery
- Microsoft Excel
- Data Warehousing
- Virtualization
- Mcx
- Operating Systems
- Team Management
- Nas
- Netapp
- Storage Area Network (San)
- Cisco Technologies
- Data Center
- Fibre Channel
- Critical Case Assignment
- Storage Management
- Storage Virtualization
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