Andy Rainey
Executive Director, IT Operations @The University of Alabama
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WORK HISTORY
Executive Director, IT Operations @The University of Alabama
Tuscaloosa, AL, US
Provides leadership and strategic direction for Systems Engineering, Cloud Infrastructure Services, Telecommunications, Desktop Support and IT Service Desk teams.• Conducts operational management tasks, team goal setting, personnel management, staff development, team performance monitoring, policy and process development, project facilitation, strategic planning, and process documentation.• Initiates and leads enterprise IT infrastructure projects to enhance and enrich customer experiences campuswide.• Advances the professional practices, processes, and documentation for the areas of responsibility and initiates change proposals to realize continuous process improvements.
EDUCATION
The University of Alabama
Bachelor's Degree, Management Information Systems
SKILLS
ABOUT ANDY RAINEY
Information technology leader and strategist leveraging over 25 years of progressively responsible IT experience. Focused on building robust platforms, optimizing enterprise infrastructure, streamlining business processes and delivering exceptional customer service to effectively meet the evolving needs of university stakeholders.
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