Osman
Strategic Solutions Engineer @Informatica
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WORK HISTORY
Strategic Solutions Engineer @Informatica
Toronto, ON, CA
Enabling businesses to fully harness the power of their data and AI for transformative growth.
EDUCATION
University of Toronto
Be an Effective Negotiator
Candian Securities Institute
Canadian Securities Exam
The American University in Cairo
Computer Science Diploma
ABOUT OSMAN
A Senior Technology Advisor with over 15 years’ experience, working with Fortune 500 companies like IBM and Microsoft and with startups like LaunchDarkly, as an individual contributor and as a leader. Consistently leveraging my technical expertise in enterprise transformation and business acumen to build and maintain strong c-level relationships leading to multiple awards and 100% club recognition. Some of the notable achievements that highly impacted my career and was a highlight for my customers- Customer Success Bundling Program: Lowering customer churn by 18% and maximizing customers value of the enterprise agreements through the bundling of success managers / technical account managers to ensure high utilization and risk management- Designing and executing the delivery quality office- Established the standards adoption team, executing a technology awareness campaign within the the customer base, successfully receiving official country adoption for the OpenXML standard invented by Microsoft and becoming the official document standard- Established and lead the partner “Center of Expertise” program, training key channel technical individuals focusing on growing the enterprise agreements’ deployment, ensuring growing the deal size from $15Mil to $35Mil and receiving top CSAT results. SPECIALTIES: Enterprise Modernization | Solutions Engineering | Customer Success | Presentation Skills | Sales Process | Business Development | Complex Sales | Software Solutions Selling | Value-Based Selling | Problem-solving | Cloud Computing | Product Demonstration | Enterprise Security | Enterprise Monitoring | Document Management | Content Management | Robotic Process Automation (RPA)| Mobile Platforms | User Experience | DevOps | Hybrid Cloud | Software as a Service (SaaS)| Private Cloud | Public Cloud | Feature Management | Automated Testing | A/B Testing | Experimentation | API Management | Project Portfolio Management
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