Ampavathina Ravi Teja
JAMF admin and Intune MDM immediate joiner
- Role
- Associate Consultant at Genpact
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ampavathina Ravi Teja
Aspiring for an opportunity that gives me a platform to hone my skill set and enhance the…
Experience
Associate Consultant
Oct 2024 — Present · Bengaluru, IN
Working on Jamf On-cloud platform (11.6 V)• Managing Apple devices using JAMF Pro, including automated enrollment, configuration profiles, and policy enforcement.• Deploying and updating macOS applications, managing third-party software, and ensuring security patches are applied.• Implementing File Vault encryption, Gatekeeper policies, and security baselines to maintain compliance.• Package creation via Jamf Composer, policy automation, and troubleshooting.• Providing technical support for Mac users, resolving JAMF-related issues, and maintaining Knowledge Base documentation.• Generating device compliance reports, and optimizing MDM workflows.• Managing the renewal of APNS and MDM certificates within the Jamf console, ensuring seamless communication between Apple devices and the MDM platform.• Managing knowledge tickets using tools such as Service Now, Unidesk, and Advanced Help Desk, ensuring efficient documentation and resolution of technical issues.• Adding device serial numbers to Apple Business Manager and associating them with the organization\'s MDM for seamless enrollment and management.• Administration and configuring mobile devices for enterprise users via Microsoft Intune, • Managing deployment of configuration and compliance policies for company-owned and user-owned mobile devices.• Providing technical support for Intune-related issues, ensuring timely resolution and adherence to Service Level Agreements (SLA).• Handling app protection policies, configuration policies, and managing Android Play Store, iOS App Store, Windows Business Store, LOB applications, and Win32 applications.• Implementing Conditional Access Policies, Windows Autopilot, and patch management for Windows and mobile devices.• Creating technical content, including Knowledge Base articles and troubleshooting guide.
Education
Global College of Engineering & Technology
Bachelor of Technology - BTech, Mechanical Engineering
2013 — 2016
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