Amoy Dutta
Salesforce Functional Architect and Product Owner @Cognizant
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WORK HISTORY
Salesforce Functional Architect and Product Owner @Cognizant
London, GB
EDUCATION
Motilal Nehru National Institute Of Technology
B. Tech, Electrical Engineering
Indian Institute of Management, Kozhikode
Master of Business Administration (M.B.A.)
Alliance française de Toulouse
DELF A1, French Studies
ABOUT AMOY DUTTA
Designed, built and implemented multiple global systems for clients across diverse industries, predominantly (but not limited to) on the salesforce.com platform. A highly adaptive individual who is able to understand complex systems and processes. A huge technology enthusiast who enjoys working on modern, progressive projects with talented people.Product Management: Product design, product strategy, roadmap and prioritisation, managing a global team, overseeing development and delivery, applying agile methodologies, cross-functional collaboration and internal evangelism.Product Ownership and Business Analysis: Stakeholder management, planning and prioritisation, understanding complex systems and processes, business-facing liaison, demos and presentations, documentation, requirements gathering, training, and support.Design: Low-res mock-ups, user experience flows.Product Management & Consulting Experience- Building DevOps solutions for Salesforce.com platform at Copado- Banking & Financial Services: Digitization of customer onboarding process, Improving KYC process, Accessibility compliant B2B payment portal for financial institutions, Improving Customer Support solutions- Life Sciences: Medical Device Regulatory Compliance, CRM Consolidation, Fit-Gap Analysis, Process Harmonization- Travel (Airlines): CRM Migration, Online Booking PlatformDelivery Platforms: Waterfall, Scrum, Hybrid, Rapid Application PrototypingNote: I am in the UK on a Skilled Worker Visa.
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