Amos Ijuptil Peter

Product Support Specialist @Foundever

Kingston Upon Thames, GB

Diagnosing and resolving technical issues such as setup errors, software flaws, and connectivity problems• Educating customers on how to use QuickBooks Online\'s many features efficiently. This involves assistingthem with operations such as invoicing, payroll, tax preparation, and financial reporting.• Providing customers with quick and effective service, including troubleshooting and resolving QuickBooksOnline difficulties. This involves answering enquiries, walking users through features, and troubleshootingtechnical issues.• Updating and maintaining customer information, interaction details, and case notes accurately in the customer relationship management via Salesforce (CRM) system • Using Glance screen sharing tool, guide customers step by step on how to perform their required action

Hult International Business School

Master of Business Administration , Business Analytics

Anglia Ruskin University

Bachelor of Arts Business Management, Business Administration and Management, General