Alexander Morales
Frontend Developer
- Role
- Mobile App Support Specialist at Royal Care
- Location
- Staten Island, NY, US
- LinkedIn followers
- 500 followers
About Alexander Morales
Ever since I wrote my first program, a number guessing game, I knew I had finally found…
Experience
Mobile App Support Specialist
Oct 2021 — Present · Brooklyn, NY, US
Provided expert technical support to home health aides for HHA Exchange mobile application, ensuring seamless app usage.• Assisted aides in troubleshooting app issues and gaining access to the Royal Care agency via the app.• Delivered comprehensive guidance on the app\'s multi-faceted functions and features, aiding aides in maximizing its potential.• Monitored app usage to ensure compliance with case requirements and a minimum 90% utilization rate.
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