Amor Sim

Delivery Manager Integrations @The Gemini Solution

City of Cape Town, ZA

Coordinated end-to-end delivery across four countries and five time zones, bridging product, development, and delivery with unwavering professionalism and deep subject-matter expertise. Tackled complex integration challenges with precision, instilling stakeholder confidence at every stage.• Directed a 14-member offshore unit, aligning front-end, back-end, and QA resources across 4 time zones using Agile methodologies to maintain cohesive project progression and knowledge sharing.• Acted as the primary liaison for multiple mortgage clients from discovery through build and deployment. Balanced requirements, deadlines, and resourcing to deliver intuitive, robust, and scalable integration solutions—consistently meeting timelines, budget targets, and exceeding client expectations.• Developed and implemented API standards adopted by 100% of integration projects, leading to a 45% reduction in rework and a 15% improvement in platform scalability over 18 months; technologies: RESTful APIs, AWS, JSON Schema.• Designed and executed comprehensive migration plans to transition clients from legacy systems onto the new platform. Created detailed data-mapping, cutover, and rollback procedures, conducted thorough end-to-end testing, and resolved issues immediately to minimise disruption and maintain service levels.

North-West University / Noordwes-Universiteit

Business Communication, Graphic Design